Creating Excellence by Bentley Nettles

Over a cup of tea with the Taliban in Afghanistan, Brigadier General Bentley Nettles learned something crucial about leadership that would shape his approach for decades to come: True excellence isn’t found—it’s created from within.

How to build transparency to move beyond surface-level communication

Only 23% of organizations report high levels of workplace transparency, according to a recent SurveyMonkey poll. This stark reality highlights a critical gap between what modern workplaces need and what they’re actually delivering.

5 unconventional rules for modern business success

Business textbooks and MBA programs have long been essential to entrepreneurial success. However, Shawn D. Nelson, founder and CEO of The Lovesac Company, challenges this conventional wisdom. Having built a billion-dollar furniture company from a single innovative concept, Nelson brings valuable insights built on practical experience and formal education.

The leader’s information paradox: Finding a signal in the noise

Time spent in meetings, hearing status updates. Dashboards filled with metrics. Inboxes overflowing with reports. Despite this abundance of information, many executives still struggle to gain the insights they truly need to lead effectively. This challenge reflects a fundamental paradox of modern leadership: how to stay adequately informed without drowning in details.

MORE ARTICLES, ADVICE AND WISDOM

Today's Leadership Tip

Each year that the digital lifestyle engulfs us all, the power of a simple handwritten note grows. Just as getting a real greeting card in the mail dwarfs even the snazziest animated e-card, handing off a note of thanks, encouragement or motivation written in your own hand is a gesture that gets noticed and remembered. If your staff doesn't know your lettering by sight, it might mean your communications with them could use a personal touch.

Features

Q. I’m in the process of gaining U.S. citizenship. When I applied for a job recently, the employer asked me to produce documents proving I was legally able to work. I provided my driver’s license and Social Security card, but then he asked for a “green card,” which I do not have. Is this legal?

Download guides like The Art of Selling Your Ideas, Business is War, Decision-Making, and 10 Time Management Tips.